Last Updated: May 21, 2026
At Options Salon & Spa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, use our online booking platform, or interact with our digital services.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to provide you with an exceptional, personalized salon and spa experience. This happens in a few ways:
Information You Provide Directly
- Contact & Identity Data: Your name, email address, phone number, and physical address when you fill out a form, register an account, or sign up for our newsletter.
- Appointment & Booking Data: Details submitted through our booking system, including preferred stylists, services requested, and appointment dates/times.
- Health & Service Notes: To ensure your safety during specific treatments (like hair coloring, facials, or chemical peels), we may collect information regarding allergies, skin sensitivities, or health conditions that you voluntarily provide to us.
Information Collected Automatically
- Usage & Device Data: When you browse our site, we automatically collect data like your IP address, browser type, pages visited, and time spent on our site.
- Cookies: We use cookies and tracking technologies to optimize your website experience, remember your preferences, and track aggregate site traffic metrics. You can manage or disable cookies through your web browser settings.
2. How We Use Your Information
We use your data to keep our business running smoothly and to serve you better. Specifically, we use it to:
- Schedule, modify, and manage your salon and spa appointments.
- Process payments for deposits, services, or retail purchases.
- Send appointment reminders, text confirmations, and receipts.
- Email you marketing promotions, newsletter updates, or special offers (only if you have opted in).
- Improve our website layout, performance, and service offerings.
3. Sharing and Disclosing Your Data
We do not sell, trade, or rent your personal information to third parties.
We only share your data with trusted third-party service providers who help us run our business, such as:
- Salon Management Software: To manage our calendar, scheduling, and digital client profiles.
- Payment Processors: To handle secure credit card transactions (all payment data is encrypted and managed via PCI-compliant gateways; we do not store your raw credit card numbers on our servers).
- Marketing Platforms: To send out our newsletters or SMS reminders.
We may also release information if required by law, to enforce our site policies, or to protect our rights, property, or safety.
4. Text and Email Communications
- Transactional Messages: By providing your phone number and email, you agree to receive automated messages regarding your appointments (reminders, changes, cancellations).
- Marketing Opt-Out: You can opt out of promotional emails at any time by clicking the “Unsubscribe” link at the bottom of the email. For text message marketing, you can reply “STOP” to opt out at any time.
5. Data Security & Retention
We implement industry-standard physical, electronic, and managerial security measures to protect your personal information. However, please remember that no method of transmission over the internet is 100% secure.
We retain your personal information only as long as necessary to fulfill your salon services, manage your client account, or comply with legal obligations.
6. Children’s Privacy
Our website is not intended for or targeted at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their details, please contact us immediately so we can remove it.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.
8. Contact Us
If you have any questions about this Privacy Policy or wish to access, correct, or delete your personal information, please contact us at:
- Options Salon & Spa
- Email: info@optionssalonspa.com
- Phone: 440-331-0084
- Address: 21689 Lorain Rd Fairview Park, OH. 33126